Support & Help Center

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Frequently Asked Questions

How do I upload my roster?

Tap the "Upload PDF" button on the home screen and select your airline roster PDF file. Qroster will automatically extract your flight schedule.

Can I view times in different timezones?

Yes! Go to Settings → Time Display and choose between UTC, Local Airport Time, or Device Time.

How do I delete my rosters?

Tap the PDF icon on the top left of the screen. You'll see a list of your uploaded rosters. Tap the bin (trash) icon next to any PDF you want to delete. This will permanently remove that roster and all associated flight data from the app and the server.

How do I delete my account?

Tap the menu icon, then go to Profile → Delete Account or Settings → Delete Account. This will permanently remove all your data. You can also visit our account deletion page for more information.

Is my data secure?

Yes! All your roster data is encrypted and stored securely. We use industry-standard encryption, and biometric authentication (Face ID/Touch ID) data never leaves your device.

Technical Issues

If you're experiencing technical problems, please email us with:

• Your device model and OS version (iOS/Android)
• A detailed description of the issue
• Screenshots if applicable
• Steps to reproduce the problem

Feature Requests

We love hearing from our users! Send us your ideas and suggestions at qroster@qroster.com